If you identify a problem or bug on the Faradai Net Zero Intelligence platform, you can report to us. A bug is an error, flaw or fault in the operation of the application that causes it to produce an incorrect or unexpected result or to behave in unintended ways.

You can report bugs using a Chrome extension called Jam. Your feedback helps us improve our service and ensure a smoother user experience.

**Step 1:** Install the [Jam](https://chromewebstore.google.com/detail/jam/iohjgamcilhbgmhbnllfolmkmmekfmci) Chrome extension.

* Get the browser extension.
* Remember to pin the extension to your browser so it’s faster for you in the future!

 ![](https://cdn.infoset.app/userfiles/5718/0cf25f48-eaf4-4881-b78b-c81de77397ff_image.gif)

* When prompted, enter your email to create your account.
* Now, you’re ready to catch your first bug with Jam.

\
**Step 2:** Capture your first bug with Jam!

* Click on the Jam icon in your browser.

 ![](https://cdn.infoset.app/userfiles/5718/d1221ddd-02a7-4c54-a9b3-fcd274157a34_image_1.gif)

* Choose your screen recording method – screenshot, video, or instant replay (hint: you don't have to repro the bug with instant replay!).
* Draft your bug report, and hit “Create”!

 ![](https://cdn.infoset.app/userfiles/5718/07d92207-4aab-4c4e-91d4-d050b2d85ccb_Google_Chrome.gif)

**Step 3:** Please share the link you created on Jam with the relevant authorized personnel who can assist you.

 ![](https://cdn.infoset.app/userfiles/5718/fd8f7eea-d6ed-4d65-83fa-48f4e8c27ee6_image_1.avif)Thank you for reaching out and helping us address any issues promptly.

If you identify a problem or bug on the Faradai Net Zero Intelligence platform, you can report to us. A bug is an error, flaw or fault in the operation of the application that causes it to produce an incorrect or unexpected result or to behave in unintended ways.
You can report bugs using a Chrome extension called Jam. Your feedback helps us improve our service and ensure a smoother user experience.
Step 1: Install the <a href="https://chromewebstore.google.com/detail/jam/iohjgamcilhbgmhbnllfolmkmmekfmci" rel="nofollow noreferrer noopener ugc" target="_blank" class="hoverable underlined">Jam</a> Chrome extension.
<ul>
<li>Get the browser extension.</li>
<li>Remember to pin the extension to your browser so it’s faster for you in the future!</li>
</ul>
 <img data-zoomable="1" alt="" src="https://cdn.infoset.app/userfiles/5718/0cf25f48-eaf4-4881-b78b-c81de77397ff_image.gif">
<ul>
<li>When prompted, enter your email to create your account.</li>
<li>Now, you’re ready to catch your first bug with Jam.</li>
</ul>
 Step 2: Capture your first bug with Jam!
<ul>
<li>Click on the Jam icon in your browser.</li>
</ul>
 <img data-zoomable="1" alt="" src="https://cdn.infoset.app/userfiles/5718/d1221ddd-02a7-4c54-a9b3-fcd274157a34_image_1.gif">
<ul>
<li>Choose your screen recording method – screenshot, video, or instant replay (hint: you don't have to repro the bug with instant replay!).</li>
<li>Draft your bug report, and hit “Create”!</li>
</ul>
 <img data-zoomable="1" alt="" src="https://cdn.infoset.app/userfiles/5718/07d92207-4aab-4c4e-91d4-d050b2d85ccb_Google_Chrome.gif">
Step 3: Please share the link you created on Jam with the relevant authorized personnel who can assist you.
 <img data-zoomable="1" alt="" src="https://cdn.infoset.app/userfiles/5718/fd8f7eea-d6ed-4d65-83fa-48f4e8c27ee6_image_1.avif">Thank you for reaching out and helping us address any issues promptly.

Frequently Asked Questions