We are unable to assist with account theft, item theft, or item loss issues. The security of your account is your responsibility, and this is clearly stated in the terms and conditions you confirmed as read and understood.

We ensure the security of your information, which is stored encrypted on our servers. If you have used the same credentials on a third-party server or shared your password with another user, your account may have been compromised for this reason.

If you file a criminal complaint with the public prosecutor's office, rest assured that we will provide any necessary information and documents to help identify the person who stole your account.

We are unable to assist with account theft, item theft, or item loss issues. The security of your account is your responsibility, and this is clearly stated in the terms and conditions you confirmed as read and understood.
We ensure the security of your information, which is stored encrypted on our servers. If you have used the same credentials on a third-party server or shared your password with another user, your account may have been compromised for this reason.
If you file a criminal complaint with the public prosecutor's office, rest assured that we will provide any necessary information and documents to help identify the person who stole your account.

Account Issues

Account/Item Theft