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Account & Subscription

Everything about your profile, settings, and subscription.

9 articles in this collection
Written by Samed Düzçay

What happens when I upgrade my plan?

You start using your new plan immediately.

Written by Samed Düzçay
Last update: 11/19/2020

What happens when I downgrade my plan?

Your new plan starts on the next billing cycle and you use your existing plan until then.

Written by Samed Düzçay
Last update: 6/8/2020

Do you have a refund policy?

We offer you a full refund if we can't help you scrape data.

Written by Samed Düzçay
Last update: 6/26/2020

What happens when I hit my data limit?

We stop your jobs and they restart next month.

Written by Samed Düzçay
Last update: 11/19/2020

What is "data retention period"?

We keep your data in our servers for a period of time and then we delete it.

Written by Samed Düzçay
Last update: 6/8/2020

Do you store my credit card information?

No, we don't.

Written by Samed Düzçay
Last update: 6/8/2020

What credit card types do you accept?

Almost all of them.

Written by Samed Düzçay
Last update: 11/19/2020

What happens when a new billing cycle starts?

Your data limit resets and (if you've changed your plan) you get charged for your new plan.

Written by Samed Düzçay
Last update: 6/8/2020

Do you offer personalized services?

Yes, we do.

Written by Samed Düzçay
Last update: 6/8/2020
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