What happens when I upgrade my plan?
You start using your new plan immediately.
Written by Samed Düzçay
Last update: 11/19/2020
Account & Subscription
Everything about your profile, settings, and subscription.
9 articles in this collection
Written by Samed Düzçay
What happens when I downgrade my plan?
Your new plan starts on the next billing cycle and you use your existing plan until then.
Written by Samed Düzçay
Last update: 6/8/2020
Do you have a refund policy?
We offer you a full refund if we can't help you scrape data.
Written by Samed Düzçay
Last update: 6/26/2020
What happens when I hit my data limit?
We stop your jobs and they restart next month.
Written by Samed Düzçay
Last update: 11/19/2020
What is "data retention period"?
We keep your data in our servers for a period of time and then we delete it.
Written by Samed Düzçay
Last update: 6/8/2020
Do you store my credit card information?
No, we don't.
Written by Samed Düzçay
Last update: 6/8/2020
What credit card types do you accept?
Almost all of them.
Written by Samed Düzçay
Last update: 11/19/2020
What happens when a new billing cycle starts?
Your data limit resets and (if you've changed your plan) you get charged for your new plan.
Written by Samed Düzçay
Last update: 6/8/2020
Do you offer personalized services?
Yes, we do.
Written by Samed Düzçay
Last update: 6/8/2020